We respect your privacy and transparency is something we highly value. Below you can learn everything about information we collect.

General Information

The Saleor website is operated by Mirumee Software sp. z.o.o. sp. k. operating at the following address:

Mirumee Software sp. z.o.o. sp. k.

ul. Tęczowa 7

53-601 Wrocław



This website includes Google Analytics software that collects anonymized information about visitors to help us provide better services. See how Google uses your data.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

This website uses Twitter for personalized analytics and promotions for visitors who opt in. Read more about Twitter privacy policy or how to opt out.

Your Rights

GDPR guarantees you a number of rights including but not limited to:

  • the right to know what data concerning you is held by any particular company and how it is processed:
  • the right to rectify any inaccurate personal data:
  • the right to be forgotten:
  • the right to restriction of processing:
  • the right to object to processing.

Please consult the GDPR text in your language to better understand your rights.

We ask that you direct all questions and requests related to your personal data to or that you send them to the postal address of the company listed above


  • Mirumee or we/us/our – Mirumee Software sp. z o.o. sp. k., ul. Tęczowa 7, 53-601, Wrocław (Poland), entered into the Register of Companies of the National Court Register under the KRS-number: 0000697262, NIP (tax identification number): 8971845922, owner of the Website
  • Saleor – an open source e-commerce solution created by Mirumee and available at
  • Services – electronic services within the meaning of the Act of 18 July 2002 on provision of services by electronic means (consolidated text, Polish Journal of Laws of 2017, item 1219) provided by Mirumee available on the Website and on websites, which are linked on the Websi
  • Terms – these Terms of Service governing access of Users to the Website and use of the Website
  • User or Users – Users visiting and using the Website
  • Website – website available at

General provisions

The Terms govern the Services available on the Website and on websites, on websites, which are linked on the Website, the rules for the access to the Website and provision of the Services by Mirumee.

By using the Website, the User declares that he/she have agreed to and accepts the Terms. By using the Services Mirumee and the User enter into an agreement on provision of electronic services, conditions of which have been set out in the Terms.

The Terms are available for the User on the Website for free at any time, in particular before entering into an agreement on provision of electronic services in accordance with the Terms (before using the Services). The User is also entitled to request making him/her the Terms available in such a manner that the terms may be obtained, displayed and recorded by the User.

  • downloading of Saleor and its documentation
  • contact form


a) Scope of Services

On the Website and on the websites, which are linked on the Website, Mirumee offers the following Services:

b) Technical requirements for the Services and Website

For the proper use of the Services and the Website it is required to have a device with an internet connection and internet browser. We recommend using the following internet browsers: Google Chrome (version 69 or later), Firefox (version 63 or later), Opera, Safari or Microsoft Edge[*].

c) Downloading Saleor and Saleor’s documentation

Within this Service the User may download Saleor and its documentation. Providing Services by Mirumee starts with downloading Saleor in whole, particular files of Saleor or its documentation and ends after the downloading is completed.

By downloading and using Saleor, the User is bound by the provisions of the open source license, which is available at The User is obliged to read and follow the license.

In order to download Saleor or its documentation, registration or provision of any User’s data is not required.

In order to use Saleor, the User must be at least 18 years old. Minors may only use Saleor under the supervision of an adult.

Technical requirements and instructions for downloading and using of Saleor are available at: and

Saleor has been created by or for Mirumee. The User shall be aware that Saleor is constantly updated and shall give attention, which release of Saleor he or she is working with.

d) Contact form

Within this Service the User may contact us, in particular for estimating a project. Providing Services by Mirumee starts with providing data via contact form and ends with sending of submitted information to Mirumee.

For using the contact form no additional technical requirements have to be fulfilled, but the User has to submit information about the project and his or her contact data.

Contact form may be used by any User for free.

e) Complaints

Any complaint regarding providing Services shall be made at

In the e-mail concerning a complaint the User shall give as much information as possible about the case, especially describe the malfunction (e.g. date, type and form of malfunction, details of such malfunction), its impacts on the Services and contact details.

We will try to handle any complaint as soon as possible, at least within 14 days from its receipt and contact the User using the previously provided contact data.

f) Providing content within Saleor’s community

Via the Website the User may obtain information about the Saleor’s community. By participating in the Saleor’s community and using the solutions made available for the Saleor’s community, the User will be redirected to other websites. Mirumee is not responsible for those websites and their availability. Before using the Saleor’s community the User shall get know the terms and conditions applying for those websites and follow them.

g) Using the Website

The Website is for information purposes only. By using the Website, the User may obtain information about Saleor, including information how to download Saleor, releases of Saleor, its features, advantages and options for customizing or implementation of Saleor. Each User is entitled to use the Website for free.

To use the Website, it is not required to register or fill in a form. However, some additional services with regard to Saleor (e.g. downloading, filing in a contact form, registration, posting) may be offered on other websites, which are linked on the Website. By using these websites, the User may expect that some extra data have to be provided or some special requirements may be imposed. Notwithstanding the provisions of the Terms, to find more information about our services on the linked websites, the User shall visit these websites, read and follow the terms of services available on these websites.

The User is obliged to use the Website in accordance with the Terms, applicable law, principles of community life, good practices, especially rules followed by the Internet users (netiquette). In particular, the User is not entitled to:

  • provide unlawful content,
  • any actions that could impede or disrupt the operation of the Website,
  • any unlawful actions regarding the use of the Website,
  • any actions that could infringe privacy of other Users
  • use Saleor for sending unsolicited information (whether commercial or otherwise),
  • any activities that violate or may violate the good reputation of Mirumee,
  • any actions that might be considered as conflicting with the Terms or the purpose of the Services.

If the User violates the Terms set out above, we have the right to take any legal action resulting in claiming compensation.

h) Website’s content

We seek to ensure the quality of the Services on the Website, but we cannot guarantee that the Website and the content on the Website will be available uninterrupted and with no breakdowns. If the User will detect an error or a bug on the Website, an appropriate information may be submitted at:

Responsibility for links

Our Website includes links to other websites, which (in case of some of them) are not governed by us. We do not take responsibility for availability of these websites. To the services available on these websites separate terms of services shall apply and we encourage the Users to get to know them before using these websites.

Costs of the Services

Using of the Website is free.

Only if the User decides to use some other services related to Saleor and provided by Mirumee (e.g. customizing, extra code), some additional costs may occur.

Data protection

While using the Website we do not process User’s personal data, unless Users voluntarily submit such data to us (e.g. by using the contact form, contacting us via social media).

We collect and process solely data regarding the User’s visit on the Website, including data stored in the cookies, such as length of the stay on the Website, User’s behavior on the Website etc. We process this data for the marketing and analytical purposes based on our legitimate interests as data controller (Art. 6(1)(f) of the GDPR). If the User is contacting us via our social media, we also may process this data to answer or response to this activity and maintain relationships with Users interacting with us (legal basis: Art. 6(1)(f) of the GDPR).

However, we use also tools offered by external providers of marketing, analytical and statistical services and in this regards some of the User’s data may be processed also by separate data controllers on principles stipulated in separate regulations. This means that the User’s data may be processed also outside the European Economic Area (EEA). We use the following tools:

  • Google Analytics
  • Google Adwords
  • HotJar
  • Pixel Facebook
  • Facebook Ads
  • social media: Twitter, Facebook and GitHub.

More information about data processing on the Website can be found in our Privacy Policy.

Data collected and processed within Saleor are data relating to the User’s (Client’s) customers and online shopping services. This data are not stored by us and usually we do not have access to data collected via Saleor, unless the User (Client) grants a consent to use such data by us for statistical and/or analytical purposes. We may also process data collected via Saleor under a separate agreement entered into with the User (Client) by providing additional services like customizing or implementation.

Copyrights, intellectual property rights, know-how

All content, graphics, logos, interface, pictures and other materials available on the Website are protected by copyrights or intellectual property rights.

The User is entitled to use the content of the Website for private use and inform other persons about our Website provided that the source of the information (Website address) shall be identified. Any commercial use of the materials on the Website requires prior consent of Mirumee or obtaining a license form Mirumee.

It is forbidden to duplicate, reproduce or modify materials available on the Website, irrespective of the form of these materials (e.g. in paper or digital form).

On the Website we show examples of Saleor’s implementation, but we always take care to get an appropriate consent from our Clients to use those photos. Therefore, the above mentioned restrictions concerning use of the materials on the Website shall also apply to those photos.


Governing Law

These Terms shall be governed in accordance with the laws of the Poland. These Terms will not limit any consumer protection rights arising from the applicable mandatory law.


We may at any time change the Terms by publishing the amended Terms on the Website or by otherwise notifying the Users of the amended Terms. The User is obliged to monitor the Website to ensure he or she is aware of any changes in the Terms.


In case of any questions or comments concerning the Website or Saleor, please click contact us at for more information.

When contacting for technical support, other questions or complaints, the User indicates their details, such as e-mail address, in order to be able to obtain answers to their questions or complaints. This data is processed for the purpose of providing information regarding questions and complaints.

Last updated: 29th October 2019

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