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Updates,

Better Emails Out of the Box

Saleor Team

We redesigned every out-of-the-box customer email template. Most merchants will replace these with their own branded templates—that's expected. But defaults should show what's possible, not just what's minimally viable.

They're a proper reference implementation now, not placeholder scaffolding.

What's Different

Every default template—order confirmations, fulfillment updates, account notifications—has been rebuilt:

  • Product thumbnails in order emails. Customers actually see what they bought.
  • Structured totals: subtotal, shipping, tax, then total. Not just a mystery number.
  • Proper addresses formatted like addresses, not database dumps.
  • Consistent design across all templates. Clean typography, subtle colors, rounded corners. Looks like it was made this decade.
  • Header and footer branding with your store logo and name baked in.
Account activation email template
Shipping update email template
Gift card email template

The Editor Got a Serious Upgrade

If you do want to customize templates, the experience is now significantly less painful:

  • Split-pane layout: MJML code on the left, live preview on the right.
  • Tabbed editing: Switch between template and test payload without losing your place.
  • Handlebars autocomplete: The editor knows your payload structure and suggests {{variables}} as you type. No more guessing field names.
  • Inline template switcher: Jump between event types from a dropdown. Unsaved changes are protected.
  • Better test data: Preview with realistic addresses, SKUs, thumbnails.

The short version: your emails will look better by default, you can brand them without writing a line of code, and creating your very own ones will no longer be an exercise in frustration.

Questions or feedback? Find us on Discord šŸ‘‰ saleor.io/discord

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